Does Leadership Reduce Employee Turnover Intentions and Retain Employees? An Investigation into NGO Sector of Peshawar

Abstract

Leadership is way different in NGOs when compared to for profit organizations as leaders are required to keep employees motivated toward work under unfavorable conditions and constrained circumstances. In an unstable and terrorism-stricken region such as Peshawar, employees always have greater turnover intentions. It is imperative and critical for NGOs to retain skilled and competent staff to achieve their social and developmental goals. Previous researches show that inclusiveness and integrity are two pivotal components of leadership that might help improve employee satisfaction and lead to employee retention. This study, with an emphasis on integrity and inclusiveness, analyzed leadership qualities in NGOs in Peshawar. Through survey using questionnaires, primary data was collected from 150 respondents in NGO sector of Peshawar and analyzed with the help of statistical tools. This study concludes that two major components of leadership i.e. integrity and inclusiveness play a significant role in employee satisfaction; the same two factors also influence employees to stay longer in challenging and threatening situations in NGO sector of Peshawar.